Laundry Service (Spanish: Servicio de Lavandería) is the fifth studio album by Colombian singer-songwriter Shakira, globally released on 13 November 2001 by Epic Records. It is her first album to be primarily recorded in English. After the release of her fourth studio album Dónde Están los Ladrones?, which became a success in Latin America, Shakira was encouraged by American singer Gloria Estefan to record songs in English as she believed the singer had the potential to crossover into the English-language pop market. Shakira was initially hesitant to undertake the project, but later decided to learn English well enough to be able to write songs in the language herself. The title of the album was chosen to reflect Shakira's views on love and music. It was also released as Servicio de Lavandería in Hispanic regions in January 2002. Musically, Laundry Service is primarily a pop rock record but it also experiments with a variety of other musical styles, including Andean music, dance-pop, Middle Eastern music, rock and roll and tango. The lyrical theme of the album is mostly based around love and romance. Every song on the album was written and produced by Shakira.
Six singles were released from the album. The lead single "Whenever, Wherever" became an international success and reached number one on record charts of countries like Australia, Austria, France, Germany, Italy and Spain. Follow-up single "Underneath Your Clothes" repeated its success, topping the charts of Australia, Austria, and Belgium. Both singles charted inside the top ten in the United Kingdom and United States. The third single "Objection (Tango)" became a top ten hit in most countries around the world. Spanish-language singles "Te Dejo Madrid" and "Que Me Quedes Tú" performed well in Hispanic regions, becoming hits in Spain and on the Latin record charts in the United States, respectively. "The One" was a moderate commercial success and became the last single to be released from Laundry Service. Shakira embarked on the Tour of the Mongoose in 2002 and 2003 to promote the album. It was her first major worldwide tour and visited numerous countries and cities.
Upon its release, Laundry Service received favourable to mixed reviews from music critics. Many critics complimented Shakira's incorporation of different musical styles in the production and her originality, while some critics argued that the album sounded too generic. Shakira's vocal talent also attracted praise. Laundry Service topped the charts of countries including Australia, Austria, Belgium, Canada and Switzerland, while reaching the top five in other countries like Argentina, France, Germany, Spain and the United Kingdom. In the United States, Laundry Service peaked at number three on the Billboard 200 chart. The album received numerous record certifications in various countries, including quintuple-platinum certifications in Australia, Canada, Spain and Switzerland. It was also certified multi-platinum in the United Kingdom and the United States, proving to be a successful crossover for Shakira. Globally, Laundry Service was the seventh best-selling album in 2002.